This Privacy Policy explains how Innvoque IT Solutions ("we", "us", or "our"), operating at innvoque.com, collects, uses, and protects information you provide when using our website or services. By accessing our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and company name when you fill out a contact or quotation form.
- Usage Data: Pages visited, time spent, browser type, device type, and IP address — collected automatically via cookies and analytics tools.
- Communication Data: Any messages, project details, or requirements you share with us via email or our contact form.
2. How We Use Your Information
We use the information collected to:
- Respond to your enquiries and provide requested IT services.
- Send you project updates, proposals, and relevant service information.
- Improve our website's user experience and content.
- Analyse website traffic using tools such as Google Analytics.
- Comply with legal obligations where required.
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device. We use:
- Essential Cookies: Necessary for the website to function correctly.
- Analytics Cookies: To understand how visitors interact with our website (e.g., Google Analytics).
You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
4. Data Sharing & Third Parties
We do not sell your personal data. We may share your information only with:
- Service Providers: Trusted third-party tools (e.g., Google Analytics, email providers) used to operate our business, bound by confidentiality agreements.
- Legal Authorities: When required by applicable law or to protect our rights.
5. Data Security
We implement industry-standard security measures — including SSL/TLS encryption, access controls, and secure storage — to protect your personal data from unauthorized access, disclosure, or loss. While we strive to protect your information, no method of internet transmission is 100% secure.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time (see Section 8).
7. Links to External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at contact@innvoque.com.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please reach out:
- Email: contact@innvoque.com
- Phone: +91 63937 75515
- Address: 05 Nizampur Malhaur, Near Amity University, Chinhat, Lucknow – 226028, UP, India