Frequently Asked Questions

Everything you need to know about Innvoque's services, pricing, process, and support.

What is Innvoque and what do you do?
Innvoque is a global AI automation and software development company based in Lucknow, India. We help startups, SMEs, and enterprises across all industries build custom software, implement AI automation, develop web and mobile apps, set up cloud infrastructure, and grow digitally through SEO and performance marketing.
Which industries do you serve?
We serve ALL industries — restaurants, hotels, hospitals, schools, real estate, manufacturing, logistics, retail, clinics, startups, enterprises, salons, gyms, e-commerce, consultants, CA firms, law firms, and travel agencies. Our solutions are industry-agnostic by design.
Are you based in India? Do you serve international clients?
Yes — we're headquartered in Lucknow, Uttar Pradesh, India. We actively serve clients across North America, Europe, the Middle East, and Southeast Asia. All communication is in English and we work across time zones.
How do I get started with Innvoque?
Book a free 30-minute strategy call or request a free audit via our website. Our team will assess your requirements, suggest the right service package, and provide a detailed proposal — usually within 24–48 hours.
What AI services do you offer?
We offer 16 core AI services including: AI Chatbot Development, AI Voice Bots, AI Customer Support, AI WhatsApp Bots, AI Document Processing, AI Email Automation, AI Lead Qualification, AI Content Generation, AI Resume Screening, AI Workflow Automation, AI Data Analytics, AI Predictive Analytics, AI Recommendation Engines, AI OCR Solutions, AI Virtual Assistants, and AI Automation Consulting.
Can you build a WhatsApp chatbot for my business?
Absolutely. We build AI-powered WhatsApp bots that can handle customer queries, send automated follow-ups, process orders, qualify leads, and integrate with your CRM — using the official WhatsApp Business API. Setup starts from ₹4,999.
How long does it take to implement AI automation?
Simple automations (WhatsApp bot, email sequences) can go live in 3–7 days. Complex AI systems (document processing, predictive analytics, multi-channel automation) typically take 2–6 weeks depending on scope and integrations.
What ROI can I expect from AI automation?
Our clients typically see 40–70% reduction in manual workload, 3x faster response times, and 25–50% reduction in operational costs within 3 months. We provide ROI projections before every engagement so you know exactly what to expect.
What technologies do you use for web development?
For frontend: React.js, Next.js, Vue.js, HTML5/CSS3. For backend: Node.js, .NET Core, Python (Django/FastAPI), PHP (Laravel). For mobile: Flutter, React Native, native Android/iOS. For databases: MySQL, PostgreSQL, MongoDB, Firebase. Cloud: AWS, Azure, GCP.
How long does it take to build a website?
A basic landing page: 3–5 days. A business website: 7–14 days. An e-commerce store: 2–4 weeks. A custom web application or SaaS platform: 4–12 weeks. Timelines depend on complexity, number of features, and content readiness.
Do you build mobile apps for both Android and iOS?
Yes. We develop native Android (Kotlin/Java) and iOS (Swift) apps, as well as cross-platform apps using Flutter and React Native — so you get one codebase that works on both platforms, reducing cost significantly.
Can you build a custom ERP or CRM system?
Yes — this is one of our core strengths. We build completely custom ERP and CRM solutions tailored to your workflows — for schools, hospitals, manufacturing, retail, logistics, and more. We also build HRMS, billing software, POS systems, and inventory management systems.
How much do your services cost?
We have five pricing tiers: Free (consultations & audits), Starter (₹500–₹4,999), Growth (₹5,000–₹24,999), Business (₹25,000–₹49,999), and Enterprise (₹50,000–₹1,50,000+). The right package depends on your requirements. Book a free call for a custom quote.
Is there really a free package?
Yes! We offer a Free Consultation (30-min strategy call), Free Website Audit, Free AI Automation Audit, Free CRM Audit, and a Free Demo of our products — no credit card required, no obligation.
Do you offer monthly maintenance plans?
Yes. We offer monthly support and maintenance plans for all delivered projects. Plans start from ₹999/month for basic hosting + updates, and go up to ₹15,000+/month for enterprise-level SLA agreements with priority support.
What payment methods do you accept?
We accept: UPI, Net Banking, Credit/Debit Cards (via Razorpay), Bank Transfer (NEFT/RTGS/IMPS), PayPal (for international clients), and Stripe (USD/EUR/GBP). We typically require 50% upfront and 50% upon delivery.
What kind of after-delivery support do you provide?
All projects include a 30-day free bug-fix warranty after delivery. Beyond that, we offer tiered monthly support plans. Enterprise clients get a dedicated account manager and 24/7 on-call support.
How do I report a bug or raise a support ticket?
Active clients can raise support tickets via the Client Dashboard, email us at contact@innvoque.com, or WhatsApp us at +91 63937 75515. We aim to respond to all tickets within 4 business hours.
Do you sign NDAs and confidentiality agreements?
Absolutely. We sign NDAs and confidentiality agreements before any project discussion if required. All client data, source code, and business information are treated with strict confidentiality.
Will I own the source code of my project?
Yes — upon full payment, you receive complete source code ownership. We hand over all code, documentation, database schemas, and deployment scripts. You are not locked into us for hosting or future changes.

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